Waverley Medical Practice

Coatbridge Health Centre, 1 Centre Park Court, Coatbridge, ML5 3AP
Telephone: 01236 422311

Patients’ Rights and Responsibilities

rrPatients should attend their appointments at the arranged time. If you are unable to attend an appointment, please cancel it as soon as possible by calling 01236 422 311 and choosing OPTION 1.

When an appointment is not kept this is noted in your medical records.

All services will be provided professionally and courteously and you the patient should reciprocate this level of behavior.

Patients are welcome to view their medical records.  Please contact the Practice Manager to arrange this.

It is our job to give you treatment and advice. Following discussion with you, you will receive the most appropriate care, given by suitably qualified people. No care or treatment will be given without your informed consent. In the interest of your health, it is important for you to understand all the information given to you. Please ask questions if you are unsure of anything.

Violence and Aggression

The Practice does everything possible to protect staff, patients and visitors from unacceptable behaviour. Appropriate action will be taken by the Practice, which may involve removal from the Practice list and/or involvement of the police.

Coronavirus (COVID-19) Alert

 
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